The outbound call center built only for telehealth.
ValueLoop converts telehealth partials, abandoned sign-ups and leads into paying subscribers. Professional sales agents call as your brand, trained by category, on technology engineered for the highest answer rate, and you pay only per closed sale.
- Six telehealth categories
- HIPAA BAA with every brand
- Pay per closed sale
Outbound sales for telemedicine brands, done by real salespeople.
Every telehealth brand pays to bring patients into its funnel, and most of them leave before paying. They give a name and a phone number, answer part of the intake, then stop at the price, a medical question or the checkout. Those are your partials, and they are the warmest leads you will ever have.
ValueLoop is an outbound call center for telehealth that calls those partials, handles the objection that stopped them and closes the sale on your own payment page. We are not a lead seller and not a generic telemarketing floor. We do one thing: convert partials into subscribers.
Think of us as your outsourced inside sales and telesales team for DTC telehealth: lead follow-up, lead recovery and patient acquisition from leads you already have. Our agents are trained closers, organized by category and dedicated to your brand on every call. Behind them sits technology for answer rate and conversion: branded and signed caller ID, AI call timing, live AI agent assist and AI review of every call.
A specialist team for every telehealth category.
The agent calling your partial spends every shift on your category, with training built for its objections and its rules.
GLP-1 & weight loss
Semaglutide and tirzepatide programs, compounded or brand-name.
GLP-1 & weight loss call center →TRT & testosterone
Testosterone replacement and men’s hormone optimization.
TRT & testosterone call center →HRT & menopause
Menopause and perimenopause hormone programs.
HRT & menopause call center →Peptides & longevity
Peptide therapy, NAD+, sermorelin and wellness plans.
Peptides & longevity call center →Hair loss
Finasteride, minoxidil and combination plans.
Hair loss call center →ED & sexual health
Discreet ED and PE subscription programs.
ED & sexual health call center →Everything that turns a lead into a paying patient.
Partials conversion
Calling patients who started your intake or checkout and left before paying.
Abandoned cart and checkout recovery
Fast calls to patients who reached the payment step, while the intent is still warm.
Intake completion
Finishing incomplete medical intakes on the call, approved by the patient by SMS and email.
Lead reactivation
Working older partials you already paid for and wrote off, inside consent and do-not-call rules.
Callback programs
Booked callbacks at the hour each patient chooses, so no interested lead goes cold.
Pay-per-sale outbound sales
Outsourced telehealth sales billed per closed sale, never per hour or per dial.
Telehealth call center outsourcing, built for sales.
Most telehealth call center outsourcing is built for patient support and scheduling. ValueLoop is built for one job: converting your leads into paying patients.
Generic call centers sell minutes. We sell your program.
Answer rate × conversion rate.
How many partials pick up, and how many of those buy. Our technology is built to push the first, our people and training to push the second.
Answer rate
STIR/SHAKEN signing, branded caller ID, CNAM registration, spam-label monitoring and AI call timing, so patients see your brand and pick up.
Conversion rate
Category-trained closers, live AI agent assist on objections and price tiers, and daily coaching from AI review of every call.
Compliance
State calling hours, consent and do-not-call checks before every dial, a HIPAA BAA with every brand and no medical advice, ever.
Telehealth call center questions.
What does a telehealth outbound call center do?
It calls people who showed interest in a telehealth program, usually partials who left the funnel before paying, and converts them into patients. ValueLoop does this with professional salespeople, as your brand, and closes the sale on your own payment page.
Is ValueLoop a telehealth call center outsourcing company?
Yes, with a specific focus. Many telehealth call center outsourcing providers handle patient support, scheduling and inbound questions. ValueLoop is an outsourced outbound sales team: we convert partials, leads and abandoned sign-ups into paying patients, paid per closed sale.
Is ValueLoop a lead generation company?
No. We don’t sell leads. We convert the leads and partials you already paid for, and we are paid only when one of them buys.
How is this different from a regular BPO or telemarketing call center?
General call centers bill by the hour and staff agents across many industries. ValueLoop is built only for telehealth, with category-trained closers, HIPAA safeguards, answer-rate technology and a pay-per-sale model.
Which telehealth categories do you cover?
GLP-1 and weight loss, TRT and testosterone, HRT and menopause, peptides and longevity, hair loss, and ED and men’s sexual health.
Can you replace our in-house sales team?
Many brands use us instead of building one, and some run us alongside their own team for overflow, after-hours or older partials. Either way you only pay for closed sales.
Do you do inbound calls too?
Our focus is outbound conversion of partials and leads. Talk to us if you also need help with callbacks from patients who reply to your messages.
Where are your agents?
Our agents are dedicated, trained sales professionals who call U.S. patients inside each state’s calling hours, under the same HIPAA safeguards everywhere.
Find out what your partials are worth.
Tell us your categories, monthly partial volume and where patients drop off. We will map out a call program for your brand, priced per closed sale.