HIPAA-compliant outbound call center for U.S. telehealth brands

We turn telehealth partials into paying subscribers.

The telehealth-only outbound partner, 100% performance-based, turning abandoned traffic into one of your highest-return revenue streams.

Book a call →See what drives results
  • Pay only for closed sales
  • HIPAA compliant · BAA included
  • Paid on your dedicated payment page
Your ValueLoop closerOn a live call · GLP-1
Compliance

State hours ✓  Consent ✓  DNC ✓

Live AI assist

Patient worried about price: offer the 3-month plan

Sale closed

Paid on your payment page · posted to your CRM

Your brand’s team on the floor
  • AnaOn a call
  • JunClosing
  • RicaUp next
  • MarkOn a call
Real people on the phoneSmart tech behind every call
  • Pay per saleNo sale, no fee. Ever.
  • Real sales prosTrained closers, never bots.
  • AI-optimizedEvery call timed, assisted, scored.
  • Your payment pageRevenue goes straight to you.
Speed to lead

The first 5 minutes decide the sale. Send us your partials first.

A partial is hottest the moment it drops. Every minute you wait, the patient cools down, compares, or forgets. Send your partials to us in real time and a ValueLoop closer calls within 5 minutes, while the intent to buy is still there.

Conversion rate vs. time to callSpeed to lead
00:00Partial dropped. Clock is running.
Illustrative curve, not measured data. Studies of web leads find the odds of contacting and converting a lead fall sharply after the first few minutes, so every partial is dialed within 5.
100×more likely to reach a lead called within 5 minutes than one called after 30 minutes
10×drop in the chance of reaching a lead within the first hour alone
60×more likely to have a real sales conversation within the hour than a day later

Call first. Email and SMS after.

Most brands start with abandoned-cart emails and texts. They are cheap, and they convert far less: an email is easy to ignore, a text gets a glance. Neither answers the one question that stopped the patient. A call does, live, and closes the sale on your payment page.

  1. 0–5 minA ValueLoop closer calls the partial while intent is at its peak.
  2. Not reached?Smart retries and a booked callback at the hour the patient picks.
  3. ThenYour email and SMS flows keep following up on everyone still open.

That is why we ask brands for one thing: send every partial to ValueLoop first, the moment it happens. Real-time handoff, a call in under 5 minutes, more partials turned into paying subscribers, and faster cash flow for your brand.

The only two numbers that matter

Answer rate times conversion rate. We built everything around them.

Every outbound program comes down to two numbers: how many partials pick up, and how many of them buy. We built our technology and our team to push both higher than anyone else.

Number 01picked up ÷ called

Answer rate

50%+our answer-rate target

Unknown numbers get labeled “Spam Likely” and ignored. Our numbers are registered, signed, monitored and timed by AI, so your patients see your brand and pick up.

Spam LikelyIgnored(512) 555-0142 · unknown caller
vs.
Your Brand ✓AnsweredVerified caller · about your plan
  • STIR/SHAKEN call signing
  • Branded caller ID
  • CNAM registration
  • Spam-label monitoring and repair
  • Dedicated U.S. numbers per brand
  • AI call timing and smart retries
Number 02sales ÷ answered

Conversion rate

10%+our conversion target

Professional closers who know your product, take on every objection and move patients into a subscription, with live AI guidance on every single call.

PatientHonestly, it’s more per month than I expected.
AI assist · floor price approved for this patient
ValueLoop agentTotally fair. Let me walk you through what’s included, and I can get you started at a lower rate today.
  • Agents dedicated to your brand on every call
  • Trained on your product and voice
  • Objection handling from real calls
  • Subscription-first selling
  • Live AI agent assist
  • AI review and daily coaching

Run your own numbers

8,000
$250
Will you send each partial to us within 5 minutes of the drop?
Answer rate50%Fixed
Conversion30%of answered calls
New subscribers per month1,200
First-month revenue$300,000
Sent within 5 min$300,000
Sent later$100,000
Speed adds, every month+$200,000+$2,400,000 a year, first orders only

Illustration with fixed example rates: 50% answer rate; conversion of 30% of answered calls when partials arrive within 5 minutes, 10% when they arrive later. Not a forecast or a performance claim. Renewals come on top.

The ValueLoop challenge

Think your outbound calls beat ours? Prove it.

Already working with another call center? Run us side by side. Connect our hub with one simple integration, split your partials, and let the numbers decide.

Your first 20 conversions are on us.Free. We just want to show you what the best looks like.
Take the challenge →

For new brands currently running outbound with another provider. Details and eligibility are set out in the written agreement with Value Loop Ltd.

Why real people

We could have built AI callers. We built a sales floor.

We had the technology to build AI callers. We chose people, because people close telehealth sales. AI makes our agents sharper. It never replaces them.

On the callAI voice agentValueLoop sales pro
Trust on a health decisionPatients hang up on a botA real person they can ask anything
Handling objectionsStalls the moment the script runs outReads the patient and adapts on the spot
Selling a subscriptionPushes a one-off yesBuilds commitment to the monthly plan
How your brand soundsLike a robocall with your name on itLike your best customer-care rep
What you getCheap minutes, few salesMaximum ROI from every partial

If you want real conversion and the full value of your partials, you need real salespeople. We give you the best ones, powered by AI.

The technology

A people business on top-notch architecture.

A human on the phonea high-end engine behind every call

On the surface: great salespeople calling your partials. Underneath: an architecture we built from scratch to time, route, assist, score and measure every single call.

Partial #48231 · GLP-1Checked before every dial
  1. Partial inGLP-1 · Austin, TX
  2. Do-not-callFederal, state and your list
  3. Calling hoursTexas · 10:14 a.m. CT
  4. ConsentOn file · time-stamped
  5. Smart timingBest number, best minute
  6. Real closerConnected as your brand
Any check fails, the dial doesn’t happen. Every pass and block is logged.

Number reputation engine

STIR/SHAKEN signing, branded caller ID, CNAM registration and continuous spam-label monitoring keep every number clean.

Answer rate

AI call timing and priority

The newest, highest-intent partials go first, called at the hours each patient is most likely to pick up.

Answer rate

Smart retries and callbacks

Optimized retry cadences and booked callbacks, so no partial is lost to one missed call.

Answer rateConversion

Live AI agent assist

Real-time prompts on objections, price tiers and compliance while the agent is still talking.

Conversion

AI review of every call

Every call is scored for selling skill and compliance, feeding daily one-on-one coaching for each rep.

ConversionCompliance

One data layer, live BI

Every dial, outcome and sale in one place, posted back to your CRM the moment a call ends.

Answer rateConversion
How it works

From partial to subscriber. You just connect your CRM.

  1. 1

    Connect your CRM

    One simple integration. Your partials flow straight into our hub, and the magic starts.

  2. 2

    Our hub gets to work

    Every partial is checked and scheduled by the rules: calling hours by state, consent, do-not-call and HIPAA safeguards. Then it goes to the right specialist.

  3. 3

    We call and close, as your brand

    Agents dedicated to your brand on every call. Payment is taken on your dedicated payment page, and an unfinished intake is completed on the call and sent to the patient by SMS and email, on behalf of your brand, for approval.

  4. 4

    Every outcome reported

    The result goes straight back to your CRM after each call, so your team always knows where every lead stands.

Sale

Closed on your payment page. Price tier and amount posted to your CRM.

Callback

The patient picked a time. The next call is booked and posted back.

Not interested

A different closer follows up later. After a final no, the lead goes back to you.

Do not call

Asked not to be called? Blocked on the spot and synced both ways with your CRM, including your opt-outs.

No answer

Voicemail or no pickup. Retried on a schedule built for answer rate.

Telehealth expertise

Built for the categories we know best.

Teams are organized by category, so the agent calling your GLP-1 partial spends every shift on GLP-1 conversations.

GLP-1 & weight loss

Semaglutide and tirzepatide programs, compounded or brand-name.

TRT & testosterone

Testosterone replacement and men’s hormone optimization.

HRT & menopause

Menopause and perimenopause hormone programs.

Peptides & longevity

Peptide therapy, NAD+, sermorelin and wellness plans.

Hair loss

Finasteride, minoxidil and combination plans.

ED & sexual health

Discreet ED and PE subscription programs.

Compliance

Built for regulated telehealth from day one.

Your partials are patients. We treat their data the way your compliance team expects, and we can show you exactly how.

HIPAABAA with every brand

Systems, access and training built around protected health information.

SOC 2 Type IIExpected Q2 2027

Controls monitored continuously on a compliance automation platform.

PCI DSSExpected Q1 2027

Card data stays on your dedicated payment page. It never touches our systems.

TCPA & DNCEnforced on every call

Instant do-not-call on request, and your DNC list honored automatically.

Calling hours, state by state

Every state opens and closes on its own clock.

Our systems time each call to the patient’s local time and to the rules of their state, so a partial in Pennsylvania and a partial in California never get the same window.

Eastern time12:30 PM
Our floor, Cebu1:30 AM
51states open
to call now
A simulated weekday. The law follows the patient’s local time, not ours: federal 8 a.m. to 9 p.m. in every time zone, or the state’s stricter hours. That is why Alaska and Hawaii are still open late in the Eastern evening.
  • Encryption in transit and at rest
  • Multi-factor authentication for every user
  • Role-based, minimum-necessary access
  • Audit logs of system activity
  • Call recordings kept for a short, fixed period
  • HIPAA training for every agent and manager
  • Documented incident response
  • Data on our own infrastructure, not the dialer’s
  • BAAs with our vendors
Pricing

You pay for sales. Nothing else.

We’re that confident in our results. So we never charge for anything that isn’t tied to them: no setup fees, no seats, no hours, no minutes. If you don’t earn, we don’t charge.

We agree on a fee per closed sale for each product, and we only win when you get more subscribers from partials you had already written off.

Each product gets two price points. The agent picks the tier before taking payment, and each tier is invoiced separately, so your margin is always protected.

TierPatient paysYou pay us
Full price$199Fee A
Floor price$179Fee B
No sale–$0

Example only. Prices and fees are set per product with each brand.

The loop

You gave up on these patients. We didn’t.

You paid for every one of them. They gave you a name, a number and half their intake. Then the price, the quiz or one unanswered question stopped them.

Partials, abandoned registrations, abandoned carts, unconverted leads. Whatever you call them, one great sales call brings most of them back. We convert them and send the revenue straight back to you. That’s the loop.

The ValueLoopPaid traffic reaches your brand. A few visitors buy. Most drop off as partials. ValueLoop calls the partials and turns many more of them into sales, closed on your own payment page.a few buymost drop offwe call themmany more buyPaid trafficMeta, Google, affiliatesYour brandsite, intake, checkoutSalespaying subscribersPartialsmost of your trafficValueLoopreal sales pros
The ValueLoopPaid traffic reaches your brand. A few visitors buy. Most drop off as partials. ValueLoop calls the partials and turns many more of them into sales, closed on your own payment page.mostdrop offmanymore buyfew buywe callPaid trafficMeta, Google, affiliatesYour brandsite, intake, checkoutSalespaying subscribersPartialsmost of your trafficValueLoopreal sales pros
Partials → professional sales call → subscriber on your payment page
FAQ

Questions brands ask us first.

What is a telehealth partial?

A partial is someone who started your funnel and left before paying. They gave a name and phone number, often answered part of the medical intake, then dropped off at the price, the quiz or the checkout. They already showed intent, which is exactly why a professional sales call converts them.

Why don’t you use AI voice agents?

Because they don’t close like people do. Patients hang up on bots, and a monthly health subscription is a decision people want to make with a person. We use AI where it adds the most: timing calls, protecting answer rate, guiding agents live and reviewing every call.

How do our partials reach you?

We connect to your CRM with one simple integration. From then on your partials flow straight into our hub in real time, and the work starts: calling hours by state, consent and do-not-call checks, and HIPAA safeguards are applied automatically before the first dial.

Who takes the payment?

You do. When a patient agrees to buy, the agent opens your dedicated payment page and the money goes straight to you. We never hold your revenue.

How much does it cost?

You pay a fixed fee per closed sale. Each product has two agreed price points, the full price and a floor price the agent may offer, and each has its own fee. No sale, no fee.

Do you sign a BAA?

Yes. We sign a Business Associate Agreement with every brand before we touch a single lead, and our systems are built for HIPAA from day one.

Do your agents give medical advice?

No. Agents follow the script and claims you approve. Clinical questions about eligibility, dosing or side effects go to your licensed providers, who make every medical decision.

What happens when a lead says no?

The lead goes on our do-not-call list immediately and is never called again, even if it is sent to us a second time. Any customer you mark as do-not-call on your side is removed from our calling too.

Do you only call partials, or other leads too?

Any lead that showed intent and gave a phone number with consent: partials, abandoned registrations and sign-ups, abandoned carts and checkouts, quiz leads that never bought and older leads you wrote off. We convert them all with outbound sales calls.

When can we start?

Our first call floor opens in Q1 2027 and we are onboarding a small group of launch partners now. Book a call to reserve a spot.

Launch partners · Q1 2027

Your partials are worth more than you think.

Tell us about your funnel and where it leaks. We will show you what a ValueLoop call floor would look like for your category, and what it costs per sale.

Telegram: @TheValueLoop