We came to change outbound calling.
Outbound has a reputation: bored scripts, pushy calls and call centers paid for minutes, not results. ValueLoop is the telehealth outbound call center built to be the opposite. Excellence for the brand. Respect for the patient. The best, on every call.
Six values behind every outbound sales call.
Each value feeds the next: excellence needs respect, respect needs knowledge, and technology keeps all of it measured and transparent.
Be number one. Never give up.
We aim to be the best outbound sales team in telehealth, on every call. There is no patient who can’t buy, only an objection that hasn’t been answered yet.
Listen first. Respect always.
Persistence is not pressure. We find what is really in the way and never push in a way that makes a patient feel uncomfortable.
Experts on every call.
Our agents know the category, the program and your brand, so every answer is professional, precise and confident.
We never cross the line.
We sell programs, never medical advice. HIPAA, TCPA, consent, do-not-call and state calling hours on every call. No exceptions.
The best tech. Everything measured.
We run the most advanced technology available and measure everything. No detail goes uncounted in how every person here is evaluated.
Nothing hidden. Ever.
Every call, outcome and sale is visible to the brand and posted to your CRM. Clear, honest and in order, for brands and patients alike.
Technology. Technology. Technology. Plus the best people in the business.
Top-tier technologytop-tier peopletop performance
Great salespeople only perform as well as the systems behind them. So we never settle for “good enough” technology: everything is connected and measured, and every number feeds the next improvement.
- Higher answer rates: signed, branded, monitored numbers and AI call timing
- Stronger agents: live AI assist, AI review of every call, daily coaching
- Smarter systems: one data layer, live BI, outcomes posted to your CRM
- Always upgrading: new technology adopted the moment it lifts performance
We don’t grow by adding seats. We grow by being the best.
We don’t want the most agents. We want the best ones. Every agent trains for several weeks before their first call, and we are just as selective about the brands and traffic we take on. Work with ValueLoop and you get the best. That’s our commitment.
Already working with another outbound call center? A/B test us.
We’re so confident that we invite every brand already running outbound elsewhere to A/B test us. One simple integration, split your partials, compare the numbers.
Offer for new brands currently running outbound with another provider. Details and eligibility are set out in the written agreement with Value Loop Ltd.
What makes ValueLoop different.
What makes ValueLoop different from other outbound call centers?
ValueLoop is built only for telehealth. Our sales agents train for several weeks before their first call, every call is reviewed and scored, everything is measured, and we are paid per closed sale. We grow by making every agent the best, not by adding seats.
Can I A/B test ValueLoop against my current call center?
Yes. New brands already running outbound with another provider can split their partials between us and their current call center through one simple integration. Your first 20 conversions with us are free.
How do you keep outbound sales calls respectful?
Agents listen first, answer the real objection and never push in a way that makes a patient uncomfortable. A patient who says no goes on our do-not-call list immediately.
Do your agents give medical advice?
Never. Agents sell the program within the claims the brand approves. Clinical questions always go to the brand’s licensed providers.
Put us to the test.
Leave your details and we will get back to you shortly to set up your A/B test. Your first 20 conversions are on us.